When will my item be delivered?
We aim to deliver all items within five working days of your order being placed.
To keep our drivers and our customers safe, there will be no contact when our orders are delivered. We will not be able to enter your house and the delivery will be to your drive, doorstep or garden, if there is safe access without entering your home. We will not be taking signatures to confirm delivery.
We charge £4.99 delivery for order values up to £50 and FREE delivery on orders over £50 to the following post code areas:
LA1, LA2, LA3, LA4, LA5, LA6, LA7
For deliveries outside these areas, please ring for a delivery quote to 01524 230700 or email email@example.com.
We charge £1.95 to deliver Gift Vouchers anywhere within the United Kingdom. This includes the cost of postage and an admin charge to enter a personal message if required.
If something is missing from your delivery or the wrong product is received
If anything is missing from your delivery or an item is damaged or a product is wrong, please call us immediately on 01524 230700 or email us at firstname.lastname@example.org so we can arrange to fix any errors as soon as possible.
If your order hasn’t arrived
Please allow 5 working days for delivery. If your order has still not arrived by this time then please call us on 01524 230700 or email us at email@example.com