Privacy policy


Thank you for visiting our website. We want to reassure our customers about what happens when they browse our website and share information with us about themselves.

Bay View Garden Centre is committed to protecting the privacy of our customers.  We do not disclose information about our customers to third parties without their permission and any data we collect is safely stored.

Our privacy policy aims to explain how and why we obtain, store and process data.


We always ask our customers to positively opt-in on a lawful basis. We promise to be clear about how we use our customer information and provide a platform to opt-out at any time without detriment.

Marketing & Communications

We may collect the following information from our customers who sign up to our newsletter, purchase a product online or sign up to our loyalty card scheme:

  • Name
  • Contact information, including email address
  • Demographic information such as postcode and interests
  • Other information relevant to customer surveys and/or offers

We collect this information to help us to understand our customers needs and provide the best Garden Centre experience we can. We may periodically send promotional emails about new products, special offers, events or other information that we believe our customers will find interesting using the email address provided. We may also use your information for market research purposes or to customise the website according to your interests.

Protecting your security

We may use personal information provided by our customers to fulfil necessary anti-fraud checks. This information may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. This is done only to confirm identity for security purposes.

We are committed to ensuring that our customer information is stored securely. In order to prevent unauthorised access or disclosure we have put in place suitable procedures to safeguard and secure the information we collect online.


A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to our customer needs. We only use this information for statistical analysis purposes and do not share this data.

Cookies help us provide you with a better website experience, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

On various pages of our site you will see ‘social share’ icons. These enable our website users to share content and pages of our site. There are buttons for Instagram and Facebook.  Users should be aware that if they click on any of these buttons, they will be diverted away from the Bay View Garden Centre website and should check the respective policies of each of these sites to see how exactly they use your information.

Third party websites

Our site may contain links to and from other websites. If you follow a link to any of these websites, please note that they have their own privacy policies and we do not accept any liability for these policies. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Change to our privacy policy

We may update our policy from time to time, but rest assured we will notify you of any changes via email.

Contact us

Bay View Garden Centre is committed to protecting your privacy. All personal information collected through this website will be held securely and compliant with the UK’s Data Protection Act 1998 and EU’s General Data Protection Regulation (GDPR) 2018.

If you have any questions or complaints relating to this Privacy Policy or would like to request more information relating to how we use the personal information, please contact or write to Bay View Garden Centre, Mill Lane, Bolton-Le-Sands, Lancashire, LA5 8ET. We will aim to respond within 5 working days.

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